Privacy Policy for FeedbackFlow

Thank you for visiting Feedback.SkylerLoop ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://feedback.skylerloop.com ("Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data
We collect the following personal information from you:
•	Name: To personalize your experience and communicate with you effectively.
•	Email Address: To send important information regarding your account, updates, and support-related communications.
•	Payment Information: To process your subscription or purchases securely. Payment processing is handled by trusted third-party providers; we do not store your payment details on our servers.
•	Uploaded Files: To provide AI-generated feedback on assignments or other educational content, which you control.

1.2 Non-Personal Data
We may use cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing behavior. This data helps us improve our platform performance, diagnose issues, and enhance your user experience.

2. Purpose of Data Collection
Your personal data is used exclusively to:
•	Provide you with access to Feedback.SkylerLoop features
•	Process payments and manage subscriptions
•	Deliver feedback on uploaded assignments
•	Offer technical and user support
•	Improve platform usability through analytics and diagnostics
We do not use your content or data for training AI models or any purpose unrelated to delivering Feedback.SkylerLoop services.

3. Data Sharing
We do not sell, rent, or trade your personal data. Your information is only shared with:
•	Trusted payment processors to complete transactions
•	Authorized service providers that help maintain and operate the platform, under strict confidentiality agreements
•	Legal authorities when required to comply with law or enforce our Terms of Service

4. Children's Privacy
Feedback.SkylerLoop is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us using the Support form.

5. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or operational reasons. Any updates will be posted on this page, and you may be notified via email if material changes occur.